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Terms & Conditions

Last updated: 24 July 2026

These Terms & Conditions ("Terms") govern your use of bellodermco.uk and any purchase made through it. By placing an order with us, you agree to these Terms.

1. Who we are

Bello Derm is operated by Kassia Ltd, a company registered in England and Wales.
Registered office: 23 Axtell Way, Aylesbury, England, HP22 3AR
Company number: 07617293
Contact: frantisekvanek315@gmail.com

2. Products

We make every effort to display our products, including colours and packaging, as accurately as possible. Slight variations may occur due to display settings or batch differences. All products are subject to availability.

3. Orders and acceptance

When you place an order, you will receive an order confirmation email. This confirms we have received your order but does not mean we have accepted it. A contract between us is only formed once we dispatch your order and send a shipping confirmation.

4. Pricing and payment

All prices are shown in GBP and include VAT where applicable. We reserve the right to correct pricing errors before dispatch. Payment is taken at the time of order via our secure payment provider.

5. Delivery

We aim to dispatch orders within the timeframe stated at checkout. Delivery times are estimates and not guaranteed. Risk in the goods passes to you upon delivery.

6. Your right to cancel

As a consumer in the UK, you have a legal right to cancel your order within 14 days of receiving your goods, without giving a reason, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Please see our Returns & Refunds page for full details on how to do this.

7. Faulty or misdescribed goods

Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose, and as described. If your product does not meet these standards, you may be entitled to a repair, replacement, or refund. See our Returns & Refunds page for details.

8. Product usage and allergies

Please check the full ingredients list (INCI) on each product page before use, and perform a patch test if you have sensitive skin or known allergies. Discontinue use and seek medical advice if irritation occurs.

9. Limitation of liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under UK law. Subject to this, our liability to you is limited to the value of your order.

10. Intellectual property

All content on this website, including text, images, logos, and design, is owned by or licensed to Kassia Ltd and may not be used without our permission.

11. Governing law

These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact us

If you have any questions about these Terms, please contact us at frantisekvanek315@gmail.com.